Reviews

What our customers say

Rated Excellent on Google from 87 reviews. Every review below is a real Google review from a PPNI customer.

2009PCA Technician of the Year

87Google reviews, rated Excellent

Belfastand across Northern Ireland

PCAtrained damp specialist

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Frank and the Platinum Preservation team were fantastic. The quality of the comprehensive work was really high, and Frank really takes pride in what his team is responsible for. He has a great eye for detail and takes real pride in doing things properly. I was abroad for a lot of the work, so communication was really important, and Frank was excellent at keeping me updated and looking after the house while I was away. That made a huge difference. He also went above and beyond on a number of things that arose during the course of the work, which I really appreciated. I can only give Frank and the team the highest recommendation. Very skilled, reliable and trustworthy, and I’d happily use Platinum Preservation again.
Posted on Google Google
Steven Gaynor profile picture
Steven Gaynor
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I couldn't be happier with the work Frank carried out in my mother Rosaleen’s home. He completed a damp proof course to a very high standard and was professional, knowledgeable, and reliable throughout the entire process. Frank took the time to explain everything clearly, arrived when he said he would, and left the work area clean and tidy each day. The quality of workmanship was excellent, and it's clear he takes great pride in what he does. I would highly recommend Frank to anyone needing damp proofing work done.
Posted on Google Google
Pearce Manning profile picture
Pearce Manning
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Frankie provided an outstanding service from start to finish. He was brilliant, reliable, and highly professional throughout the entire process. His knowledge and expertise were evident, and he took the time to clearly explain the work required, helping us fully understand our options and recommending the best direction to take. The service was quick, efficient, and completed to a very high standard. Frankie's honesty, professionalism, and attention to detail gave us complete confidence every step of the way. A true professional who goes above and beyond. I would highly recommend Frankie to anyone looking for trustworthy, knowledgeable, and reliable service.
Posted on Google Google
Matthew McNally profile picture
Matthew McNally
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Frank did an excellent job at fixing lots of persistent damp issues at my house. Frank and the guys were really good at what they did and tidied up really well. Also educated me along the way about why the damp issues were occurring. Very thorough job and really happy with it. Hopefully this is the last of the damp I see PS - I only have the after videos but it show the work and the detail
Posted on Google Google
Sabarish Iyer profile picture
Sabarish Iyer
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We recently asked Frank to survey an area of our home after noticing a significant damp problem in the living room. He quickly identified that the issue was likely caused by water entering through the chimney during the prolonged period of heavy rain, and he confirmed this by finding moisture inside the chimney breast in the attic. Although the repair work required was outside his own scope, Frank immediately recommended a suitable specialist and contacted them on our behalf. We really appreciated his honesty—he didn’t try to upsell unnecessary work or suggest invasive measures like removing plaster when they weren’t needed. While inspecting the attic, Frank also spotted signs of woodworm and promised to return in a week or so to treat the affected area. True to his word, he came back today and completed the spray treatment. Frank has been reliable, straightforward, and genuinely decent throughout. I wouldn’t hesitate to recommend him. Thank you, Frank.
Posted on Google Google
Pearl profile picture
Pearl
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I contacted Frank off the back of the glowing reviews on Google and he didn’t disappoint. I’d initially asked him to come take a look at the property for woodworm, but during his callout he also took a look at the damp proofing. Frank explained everything throughly and was able to give me a few pointers to improve the water tightness of the property. Frank also remarked that he wouldn’t want to spray timbers/use insecticides unnecessarily – they don’t call him the Robin Hood of preservation for no good reason!
Posted on Google Google
Gabriel Mawhinney profile picture
Gabriel Mawhinney
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Frank, Martin and Calum recently did a massive job redoing my entire house, amazing work, very efficient and educated me the entire way through. Lovely guys, outstanding service and excellent communication. I highly recommended!
Posted on Google Google
Remi McAnearney profile picture
Remi McAnearney
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Great service from Frank. Knowledgeable, fair and squeezed me in at short notice for suspected dry rot. Would recommend
Posted on Google Google
ciaran mckinley profile picture
ciaran mckinley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can’t recommend them highly enough, very professional in their work and their manner. They did a fantastic job and I wouldn’t hesitate using them in the future. Anne O’Neill
Posted on Google Google
steviekav101 profile picture
steviekav101

Qualified, accountable, trusted

PCA trained since 2009

Property Care Association training

Technician of the Year

PCA, 2009

Honest advice

We never propose unnecessary work

Excellent on Google

87 reviews

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